Terms of service

TERMS OF SERVICE

Effective Date: 12.09.2025

1. Overview

Welcome to Kalyani Jeweller. The terms “we”, “us”, and “our” refer to Kalyani Jeweller.

We operate this website and store using Shopify to provide you a curated shopping experience, including all related information, content, products, and services (collectively, the “Services”).

By accessing or using our website or placing an order, you agree to be bound by these Terms of Service, along with our Privacy Policy and Return, Refund & Exchange Policy.

If you do not agree, please do not use our Services.

2. Business Information

Trading Name: Kalyani Jeweller
Email: thekalyanijewellers@gmail.com
Business Address:
Ground Floor, Shrinathji Imitation,
In front of Aalap Century Gate,
Pushkardham Main Road, Kalawad Road,
Rajkot, Gujarat – 360005, India

3. Eligibility & Account Responsibility

  • You must be 18 years or older or using the Services under parental supervision.

  • You agree to provide accurate, complete, and updated information.

  • You are responsible for maintaining the confidentiality of your account and all activities under it.

  • You may not transfer or misuse your account.

4. Product Information & Representation

  • We try our best to display accurate product details and images.

  • Actual colors may slightly vary due to lighting, photography, or screen settings.

  • Minor design, polish, or finish variations in imitation jewellery are not manufacturing defects.

  • We do not guarantee that the product will exactly match your screen preview.

5. Pricing & Payments

  • Prices are listed in INR (₹) and are inclusive/exclusive of taxes as shown on the product page.

  • Shipping, COD, or other charges may be added at checkout.

  • Prices may change without prior notice.

  • In case of pricing or listing errors, we reserve the right to cancel the order and refund the paid amount.

You agree that:

  • You are authorized to use the payment method used

  • You will bear all charges, taxes, and fees applicable

6. Orders & Acceptance

  • Placing an order is a purchase request.

  • We reserve the right to accept or reject any order due to:

    • Stock unavailability

    • Pricing errors

    • Payment or fraud risk

    • Operational limitations

Once an order is confirmed, cancellation may not be possible.

7. Shipping & Delivery

  • Delivery timelines are estimates only.

  • Delays caused by courier partners, natural events, or logistics issues are not our liability.

  • Once the order is handed to the courier, risk and responsibility transfer to the customer.

8. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are governed strictly by our Return, Refund & Exchange Policy.

By placing an order, you agree to those terms, including:

  • Mandatory unboxing video requirement

  • Only damage or wrong product cases eligible

  • Logistics charges deduction in refunds

  • No return/exchange without proof

9. Intellectual Property

All content on this website including:

  • Logo, images, designs, text, graphics, videos

  • Brand name & product designs

are the property of Kalyani Jeweller and may not be copied, reused, or reproduced without written permission.

10. Prohibited Use

You agree not to:

  • Misuse the website

  • Attempt fraud, abuse, or chargeback misuse

  • Upload viruses or harmful code

  • Copy or resell our content or products without permission

  • Harass, threaten, or abuse our team or systems

We reserve the right to block or terminate access without notice for violations.

11. Third-Party Services (Shopify, Payment Gateways, Couriers)

Our store is powered by Shopify and uses third-party services for:

  • Payments

  • Logistics

  • Hosting & analytics

We are not responsible for failures or issues caused by third-party platforms.

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available”.

We do not guarantee:

  • That the website will be error-free or uninterrupted

  • That products will meet personal expectations beyond descriptions provided

13. Limitation of Liability

To the maximum extent permitted by law:

Kalyani Jeweller shall not be liable for:

  • Indirect or consequential losses

  • Business loss, profit loss, or emotional distress

  • Courier delays, damages, or third-party failures

Our maximum liability shall never exceed the amount paid for the product.

14. Indemnification

You agree to indemnify and hold harmless Kalyani Jeweller from any claims, losses, or disputes arising from:

  • Your misuse of the website

  • Violation of laws

  • Breach of these Terms

15. Governing Law & Jurisdiction

These Terms shall be governed by Indian laws.

All disputes shall be subject to Rajkot, Gujarat jurisdiction only.

16. Changes to Terms

We reserve the right to modify these Terms at any time.
Continued use of the website means you accept the updated Terms.

17. Contact Information

For any queries or legal notices:

📧 thekalyanijewellers@gmail.com
📍 Kalyani Jeweller, Rajkot, Gujarat, India