Shipping policy
At Kalyani Jeweller, we aim to deliver your orders safely and on time. Please read our shipping policy carefully to understand how we handle deliveries.
Processing Time
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All orders are processed and shipped within 24 hours after payment confirmation.
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Orders are not shipped or delivered on Sundays or public holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
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Estimated delivery time within India is 3-4 business days after dispatch, depending on your location.
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We currently ship only within India.
Order Tracking
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Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
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The tracking information will be active within 24 hours of dispatch.
Delays
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Delivery times are estimates only and may vary due to factors outside our control such as courier delays, weather conditions, or high demand during festive seasons.
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We are not liable for delays caused by shipping carriers or unforeseen events.
Damaged or Lost Packages
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Please inspect your order upon delivery. If your item is damaged or lost in transit, contact us immediately at thekalyanijewellers@gmail.com with your order number and unboxing video proof (in case of damage).
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We will work with the courier service to resolve the issue.
Address Accuracy
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Customers are responsible for providing the correct shipping address at checkout.
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We are not responsible for non-delivery due to errors in the address provided.
Contact
If you have any questions about shipping, feel free to contact us at:
📧 thekalyanijewellers@gmail.com
📍 Ground Floor, Shrinathji Imitation, Infront of Aalap Century Gate, Pushkardham Main Road, Kalawad Road, Rajkot, Gujarat - 360005